Access Canada Movers

Please do not use these movers. They may appear to be giving you the best deal but it is a scam to get you to sign. They agreed to move my items from Montreal to Edmonton for a price, then once they got my shipment in their possession they increased the price on me. When I refused to pay, they held my items for a year at ransom. Then they turned my shipment over to another partner who threatened to sell my stuff if I did not pay. It was a total shake down. Had to take them to court to get my shipment back and lost much of my items due to bad storage conditions which includes broke crates and extensive damage caused by rats. Remember, you get what you pay for - I learned the hard way!

Move size: 1 Bedroom Home Service cost: $5000

The staff that loaded and unloaded were friendly and treated my possessions with respect. All good!
The office staff was Not helpful in giving direction to estimating weight of move. For example; there Sb directions on what is overly heavy.. old dining room set = 1000 lbs. Well made couch and 2 wing back chairs = 1000 lbs, hand held electric tools with chest of tools = 1000 lbs. So my estimate of 2000 lbs was not even close!
Also, they do NOT like small bags and boxes even if they're heavy. Larger is better.. it goes on a dolly . OTHERWISE they will sell you large wardrobe boxes and pack those with the small stuff .

Move size: 1 Bedroom Home Service cost: $3205

Worst company ever, don’t do it terrible customer service yes the give you a good price, but for what they broke 2 big TVs they don’t really care about anything Don’t use their service and Krystal is a lier never respond nothing after a while they told me insurance can’t cover nothing because is base on the weight they are a liars I can’t believe I didn’t read the reviews before I make you a favor don’t use this company, they will give you a lots of headeaches and they don’t care even the sofa was damage, terrible. They take advantage of people and they still on bussiness.

Move size: 1 Bedroom Home Service cost: $1250

My name is marc manseau,we hired acces canada movers Aug 21/18 to move our furniture from northern Ont to Williams lake BC .After telling us our shipment would arrive first week of Sept,nothing arrived,Crystal from the company kept coming up with excuses,delay after delay.We had to live in hotel for weeks,than finally Oct 01/19,deleivery..but only half our belongings arrived. Table,not chairs,silverware,but no pots and pans, bed,but no bedding.Broken 65" tv along with lots of other damaged items,Then I was told rest of furniture will be there soon..did not arrive till Nov 05/19. AND NOW THE WORST PART..we are missing about 20 some boxes of belongings, some family albums,irreplaceable,personal items,tools and furniture. I've been calling them since early December,and sending email to their claims department, with not ONE reply back.Now March..they seam to have block my calls,i can not even get thru anymore. IF ANYONE OUT THERE,has some clues or things that they have by mistake please contact me.. there was other move in the same trailer as our stuff,hopefully someone knows where our thing could be..HELP 705-676-5402.

Move size: 4+ Bedroom Home Service cost: $7500

We contracted this company for a Toronto to BC move. Final weight was over by 400 pounds and we were told the shipment had to be paid in full before departure. Paid their invoice and waited 4 weeks for the call it had arrived. Then the driver who kept telling my daughter that he hated his job informed that there would be a $250 charge to go on the elevator to the 3rd floor.
In addition they charged her credit card for the identical amount I was originally charged so we got screwed for paying twice.

The dispute has been lodged with the credit card company and we will be credited for one of the charges but what a pain. Wish I had done more research into these criminals before allowing pick-up.

Move size: Studio Service cost: $1280

My daughter had a very small move and we knew all about shady movers so we actually weighed the shipment ahead of time. headboard, rails, mattress , box spring , dresser and 2 boxes. the boxes weighed 35 and 45 lbs. total less than 300 lbs. I advised we had 500 lbs and was quoted $600. we paid the $200 deposit and moved all the items into the garage so we wouldn't get a "stair" charge. they picked up and left with the stuff as scheduled. A week or so later we recieved the final invoice for over $900 more including a $100 long carry charge as they didn't back the truck in the driveway but left it on the street. they advised they had scaled the load at over 900 lbs. I of course called the office and got no sympathy at all even when I explained I knew exactly what the weight was because I had weighed it. They are very good at explaining why you are wrong and offering to have the load rescaled for hundreds of dollars in additional costs. It was a cheap bedroom set and easily replaced and I would have let them keep the whole load except there were some things in the boxes that were important to my kid. In the end they deducted $200 from the bill and we paid the additional charges of over $300. They are professionals at what they do and will hold your items hostage until you pay them. Office staff is well trained at spewing reasons why you are wrong and too bad for you, pay up or we'll start charging you storage.
Notice they do not have an address on the website and the address on the invoice doesn't exist. So they will move your stuff but you better be prepared to pay way more than the quote and endure some grief.

Move size: Partial Move Service cost: $900

One star is too high a rating. I have moved numerous times and this was the worst Moving company I have ever had the displeasure of dealing with. The truck they sent to pick up my furniture was too small to pick up all my belongings. This became apparent at 12:30 Saturday morning and the driver could not get a hold of anyone to correct the problem. We finally got a hold of someone on Monday morning but they would not be able to pick up the rest of our furniture for 3 days. This was only the beginning. Once they had our furniture they would not deliver it until we paid the invoice in full. We ended up with broken chairs, tables and even though wrapped in bubble wrap smashed antique dishes. Tool boxes were broken into and numerous tools stolen to say nothing of my very expensive dolly that looked just like the one they used to unload.
This company is a scam that is just out to steal your money and once they have your possessions do not give a dam.

This is a consumer alert, stay away from Access Canada Movers they are a scam!!

Move size: 3 Bedroom Home Service cost: $8790

Consumers beware, this company is not a good.. Just the opposite, they quote you a very reasonable, competitive rate and then send an invoice once your furniture is in their warehouse and charge you double what you were quoted. The 'manager' is a very rude, belligerent woman who literally threatens you with no delivery of your furniture until the invoice is paid in full. She was polite enough at the beginning of the call, but as soon as I questioned the total weight of the move as it was double what our estimate was, she became very irate and began screaming and threatening me by making it clear that my furniture was being held hostage and would not leave the warehouse until the invoice was paid in full immediately. Warning to Consumers: DO NOT USE THESE MOVERS. THEY ARE SCAMMERS AND THIEVES.

Move size: Studio Service cost: $2154